In the fast-growing business environment of Bangladesh, companies need reliable, flexible systems to manage complex operations. Oracle E-Business Suite (EBS) remains a top choice. But off-the-shelf EBS cannot always meet all local needs—this is where a custom EBS implementor plays a key role. A good custom implementor adapts EBS to match the precise workflow, rules, and challenges of your business in Dhaka, Chittagong, or any part of Bangladesh.

In this article, we explore what makes a strong custom EBS implementation, essential modules & features, local benefits, and how to select the right EBS implementor in Bangladesh.

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Why Custom EBS Implementation Matters in Bangladesh

• Unique Local Requirements: Companies in textile, garments, steel, agro, and other sectors have special needs: credit norms, payment delays, inventory fluctuations, etc.
• Regulatory Compliance: VAT, tax, import duties, labor laws—these need localising in the system.
• Operational Efficiency: Process automation reduces manual errors, improves speed (example: order fulfillment delays, goods receipt issues).
• Scalability & Growth: With growth, companies want systems that can handle expanding supply chains, production, export/import.

Softomatic BD is one Bangladeshi company that provides Oracle EBS custom implementation & migration, including support for integrations, delivery, approvals, etc. (softomaticbd.com)

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Key Modules Developed by Softomatic BD

Here are the modules Softomatic BD has developed or can develop, which make a big difference when implementing EBS in Bangladesh:

1. Cash Discount Withdrawal
   Automates supplier and customer cash discount processing, helping organizations realize early payment benefits.

2. Late Payment Charge
   Calculates and applies penalties for overdue payments, improving cash flow discipline.

3. Credit Control
   Provides real-time monitoring of customer credit limits and ensures tighter credit management.

4. O2C (Order-to-Cash)
   Covers the complete sales cycle:
   Order → Pick Release → Pick Confirm → Delivery → Ship Confirm → Interface Trip Stop (ITS) → Invoice 

    We have developed a single, unified interface that executes the entire shipping cycle in sequence: Backorder Release → Pick Release → Auto Create Delivery → Allocation → Ship Confirmation → AutoInvoice.

   This solution eliminates the need for multiple manual steps across different screens, ensuring that the shipping execution process is faster, more efficient, and less error-prone. By consolidating these critical functions into one interface, users benefit from improved productivity, simplified operations, and accelerated order-to-cash processing.
   

5. P2P (Procure-to-Pay)
   Manages the end-to-end procurement process:
   Indent / Requisition → Approval → RFQ / Quotation → Purchase Order → PO Approval → GRN / MRR → Invoice

6. AR Receipt & Auto Apply with Invoice
   Simplifies receivables by automatically applying customer receipts to open invoices, reducing manual workload.

7. Production Module
   Tracks manufacturing processes, resource consumption, and finished goods output.

8. Inventory (Stock Movement)
   Manages all stock transactions including transfers, issues, receipts, and adjustments.

9. AP Bill Project
   Automates accounts payable billing against projects, ensuring accurate cost allocation and faster processing.

These modules are especially helpful to companies that produce goods (garments, steel, processing) or run large procurement and sales operations.

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How Custom EBS Implementation Works: Steps & Considerations

To get these modules working well, a custom EBS implementor in Bangladesh should follow a systematic process:

1. Requirement Gathering & Gap Analysis
   Talk with stakeholders (finance, operations, production, sales). Identify where standard EBS meets needs and where customizations are needed (for example, local tax, payment practices, working capital norms).
2. Design & Customization Planning
   Design workflows (O2C, P2P, Production, Inventory). Decide which custom logic needed (late payment, credit control, auto-apply AR receipts, etc.). Consider approval flows, roles, security.
3. Configuration & Development
   Configure EBS modules. Build custom extensions where needed (for example, auto-applying AR receipts, triggers for late payment charges, credit control checks). Build custom reports & dashboards for management.
4. Integration
   Integrate with other systems: banking (for receipts), supply chain / warehouse systems, possibly production machines, tax systems, etc.
5. Testing & User Training
   Test workflows end-to-end. Ensure stock movement works, order to cash flow behaves as expected, credit limits enforce, late charges apply. Train staff in accounting, inventory, procurement, etc., using local language if necessary.
6. Deployment & Go-Live Support
   Deploy system, perhaps in phases. Provide support for early issues. Monitor performance.
7. Ongoing Maintenance & Enhancement
   As business changes (new products, supply chain challenges, labor cost changes, regulation), you may need further customization or tuning (e.g. production loads, stock movements).

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Local Challenges & How a Good Implementor Solves Them

Challenge	Solution via Custom Implementation
Delays in payments, culture of long credit periods	Implement credit control, late payment charges, and enforce terms; automated reminders.
Complex production & raw material sourcing in textile / garments	Use a robust production module with BOM, routing, WIP tracking.
Inventory pilferage, miscount, stock misplacement	Solid inventory tracking, movement logs, regular cycle counts.
Manual invoice matching & reconciliation	Use AR receipt & auto-apply to avoid manual work and errors.
Decentralised operations (multiple factories / warehouses)	Central integration, stock transfers, inter-project/inventory module.

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Case Study: Saad Group & Other Bangladeshi Companies

• Saad Group, Noman Group, Silver Line Group implemented Oracle EBS system and  migrated their Oracle EBS system from on-premise to OCI (Oracle Cloud Infrastructure). Result: ~30% reduction in capital expenditure, ~95% uptime. (Oracle)
• Softomatic BD is a company that offers Oracle EBS implementation, custom BI & integrations, customized workflows (procurement, delivery, approval), etc. They already provide some of these custom modules you need. (softomaticbd.com)

These examples show that customisation plus strong implementation can bring real benefits in Bangladesh.

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How to Choose a Good Custom EBS Implementor in Bangladesh

Here are criteria to pick the right partner:

• Domain Experience: Has the implementor worked in your industry (textile, garments, steel, agro)? They will understand your challenges.
• Module Expertise: Can they customise the specific modules you need (O2C, P2P, AR auto matching, inventory, production)?
• Local Knowledge: They must understand Bangladesh tax, imports, duties, late-payment culture, regulatory compliance.
• Support & Maintenance: Post-go-live support is critical. What is their SLA (response time, issue resolution)?
• Scalability & Upgradability: As your business grows, can the implementation scale? Can you migrate to cloud (e.g. Oracle EBS on OCI)?
• Security & Data Protection: Considering data regulations, ensure the implementor secures financial data, customer data, etc.

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The Bottom Line

By extending Oracle EBS with these specialized modules, we’ve created a solution that makes business processes faster, smarter, and more reliable. Whether it’s managing cash flow, controlling credit, streamlining procurement, or automating AR/AP, our modules ensure businesses stay ahead of the curve.

Custom EBS implementation in Bangladesh is not just about installing software—it’s about tuning the system exactly to your business’s way of working: credit cycles, payment norms, procurement flows, production schedules, inventory realities. When done well, custom EBS gives you better control, operational efficiency, and financial health.

If your company is looking for a trusted custom EBS implementor in Dhaka or elsewhere in Bangladesh, make sure they cover the features above: Cash Discount Withdrawal, Late Payment Charge, Credit Control, O2C, P2P, AR Auto Apply, Production Module, Inventory Stock Movement.

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Contact to US

If you want help evaluating or implementing custom EBS for your business, feel free to contact experts who have done similar projects in Bangladesh. Let’s work together to build a solution that saves time, reduces cost, and helps you grow faster.

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